Privacy Policy

Habbit Inc. (“we”, “us” or “the Company”) handles personal information obtained through the online shop “Habbit Shop” (https://habbitshop.com/, the “Shop”) in accordance with the Act on the Protection of Personal Information of Japan (the “APPI”) and other applicable laws and guidelines, as set out below. This English text is provided for convenience; in the event of any discrepancy, the Japanese version prevails.

1. Business operator handling personal information

Name: Habbit Inc.
Address: Shinjuku Dai-nana Hayama Building 3F, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
Representative: Ryuji Endo, Representative Director

2. Information we collect

In operating the Shop we collect the following information:
(1) Information you enter when ordering: name, address, phone number, e-mail address, shipping address;
(2) Transaction information: order details, purchase history, type of payment method, delivery status, and the content of enquiries;
(3) Credit card information: the card number, expiry date and security code are sent directly to the payment service provider designated by the Company and are not stored on our servers. We receive from the provider only the information needed to identify the transaction (transaction ID, authorisation result, last four digits of the card number, etc.);
(4) Information collected automatically: IP address, browser type, pages viewed, identifiers obtained through cookies and similar technologies, and device information;
(5) Information on identification documents that we may request for age verification when adult products are purchased.

3. Purposes of use

We use personal information for the following purposes:
(1) selling, delivering, charging for and settling payment for products;
(2) confirming orders, notifying dispatch, informing you of delivery status and other communications relating to the transaction;
(3) verifying age for purchases of adult products;
(4) responding to enquiries, returns, exchanges and defective products;
(5) preventing and investigating fraudulent orders, resale, breaches of the Terms and other misconduct;
(6) improving the Shop, analysing usage, and sending information on new products and campaigns (only with your consent);
(7) communicating with consignors as necessary for dispatch, settlement and other performance of transactions involving consignment products;
(8) complying with legal obligations and handling disputes.

4. Provision to third parties

We do not provide personal information to third parties without your consent, except in the following cases:
(1) where required by law;
(2) where necessary to protect a person’s life, body or property and it is difficult to obtain your consent;
(3) where necessary to cooperate with a government body performing duties prescribed by law;
(4) where provided to a contractor under section 5;
(5) where you purchase a product that we sell on consignment from another business or individual (the “consignor”), we may provide the consignor with your name, address, phone number, e-mail address and order details to the extent necessary for dispatch, inventory management, settlement of sales, handling of defective products and other performance of that transaction. By ordering such a product after agreeing to this Privacy Policy, you consent to this provision.

5. Outsourcing

To the extent necessary to achieve the purposes of use, we entrust the handling of personal information to the following contractors, whom we supervise appropriately by contract:
(1) Logistics: to the logistics provider designated by the Company and its partner warehouses and carriers, we provide your name, address, phone number and order details for storage, packing and dispatch of products;
(2) Payment: to the payment service provider designated by the Company, we provide your name, e-mail address, phone number, billing address and order amount for settlement;
(3) System operation and maintenance: providers of the servers, domains, e-mail delivery, security and other services that make up the Shop;
(4) For deliveries outside Japan, we provide your name, address, phone number and the contents of the parcel (as required on the customs declaration) to the postal operator or carrier of the destination country for delivery and customs clearance. In this case the recipient is a third party located in a foreign country.

6. Provision to third parties located abroad

The contractors referred to in section 5 (3) and (4) may include businesses located outside Japan. In accordance with Article 28 of the APPI, we confirm the personal-information protection regime of the country concerned and the measures taken by the recipient, and take the necessary measures.

7. Cookies and analytics

1. The Shop uses cookies to retain the contents of your cart, remember your language setting and similar functions. You can disable cookies in your browser settings, but some functions of the Shop (checkout, etc.) will then be unavailable.
2. The Shop may use third-party analytics tools to understand usage and improve the service. These tools collect browsing information through cookies and similar technologies, but this does not identify individuals.

8. Security measures

To prevent leakage, loss or damage of personal information and otherwise manage it securely, we take the following measures:
(1) communications with the Shop are encrypted with SSL/TLS;
(2) access to personal information is limited to those who need it for their work and is protected by password authentication;
(3) credit card information is not stored on our systems (it is sent directly to the payment service provider);
(4) contractors are required by contract to manage information securely.

9. Retention period

We retain personal information relating to transactions for the period during which books and records must be kept under applicable law (in principle seven years after completion of the transaction) and delete it without delay thereafter.

10. Requests for disclosure, correction, suspension of use, etc.

1. You may request disclosure, correction, addition, deletion, suspension of use, erasure or suspension of provision to third parties of your personal information.
2. Please make such requests through the Shop’s contact form or the contact point below. After verifying your identity by the prescribed method, we will respond without delay in accordance with the law.

11. Contact

Enquiries and complaints about the handling of personal information, and requests under section 10, are accepted at:
Habbit Inc. — Habbit Shop Personal Information Enquiries
Contact form: https://habbitshop.com/en/contact/

12. Revisions

We may revise this Privacy Policy in response to changes in the law, our services or other circumstances. The revised Privacy Policy applies from the time it is posted on the Shop.

Established: 14 September 2026
Revised: 26 October 2026
Habbit Inc.