Legal Notice (Act on Specified Commercial Transactions)
- Seller
- Habbit Inc.
- Person responsible
- Ryuji Endo, Representative Director
- Address
- Shinjuku Dai-nana Hayama Building 3F, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
- Telephone
- Disclosed without delay upon request via the contact form.
- Contact
- Contact form (business hours: weekdays 10:00–17:00 JST; replies are sent in order of receipt)
- Prices
- As displayed on each product page (Japanese consumption tax included; exempt for orders shipped outside Japan)
- Charges other than the product price
- Shipping fees (see below). For deliveries outside Japan, customs duties, import taxes and clearance fees charged by the destination country are borne by the customer (recipient).
- Shipping fees
- Japan (excl. Okinawa): small ¥400 / boxed ¥880 / large ¥1,000
Okinawa: small ¥400 / boxed ¥1,500 / large ¥2,000
* One parcel per order; when small and boxed items are ordered together only the boxed fee applies. Remote islands may incur an additional ¥500 for parcel delivery.
International (EMS): ¥1,800–¥8,800 depending on the destination zone and shipping class; the final amount is shown at checkout.
See the User Guide for details. - Payment methods
- Credit card (VISA / Mastercard / JCB / American Express / Diners Club)
Payment is made on the Telecom Credit payment page. Depending on your card, you may use payment in full, installment payments, or revolving payments. Please check the payment page for the available payment options and number of installments. - Payment timing
- Charged to your credit card at the time of ordering.
- Delivery timing
- Dispatched within 3 business days after the order (payment) is confirmed. Pre-order and made-to-order items are dispatched in the period stated on the product page.
- Returns, exchanges and cancellations
- Returns, exchanges and cancellations at the customer’s convenience are not accepted once an order is confirmed.
If an item is defective, damaged, short in quantity or differs from the order, contact us via the contact form within 7 days of delivery; we will exchange or refund at our expense.
* The following items are excluded from exchanges and refunds: items opened or used by the customer (excluding opening only to the extent necessary to check for a defect); items scratched, damaged, or soiled through the customer’s fault; opened adult products that cannot be resold for hygiene reasons; and made-to-order or pre-order items that we identified as non-returnable in advance. - Adult items
- Adult items (novelty goods etc.) may be purchased only by customers aged 18 or over. Identification may be requested for age verification.
- Supported browsers
- Current and previous versions of Google Chrome / Mozilla Firefox / Apple Safari / Microsoft Edge (including iOS and Android)